I truly believe that people who have had bad experiences at The Pelham probably just had bad luck. I am quite a nostalgic person and this hotel was truly beautiful. It was extremely clean, great bathrooms, comfortable beds. The service was absolutely fantastic. Each and every time we walked in and out we were amicably greeted.The staff recommended places to eat, places to go, and went out of their way to accommodate needs we had. Also, the cleaning staff constantly kept our room clean and would make sure that the surrounding area was neat too. I would highly encourage everyone to consider this hotel - it was truly worth it. I would highly encourage everyone to consider this hotel - it was truly worth it. lIIIIIII
"Great Hotel With Charm!" As seen on TripAdvisor.com
As a frequent New Orleans visitor it is always nice to find a hidden gem and this hotel is just that. The location is great. I have always stayed in the French Quarter or on St. Charles St. Both had good and bad points, this hotel has both. It is one block from the French Quarter and the casino, it's close enough but not that noisy. I love the elegance of St. Charles and the streetcar, and it still not too far away from the action. The furnishings are period with marble floors and nice paintings. The rooms were nice and clean with lovely drapes. Very nice employees. This certainly has "old world charm" Will recommend to everyone!
"Enjoyed our stay at the Pelham. The hotel and services were great. The next time we are in New Orleans, we will again stay at your hotel. Also, we highly recommend the hotel to all of our friends."
"The staff was so friendly...I got lost so I called the hotel. The young lady who answered the phone stayed on the phone with me until I got there...That tells me a lot about the hotel and the people they have working there...4 stars..."
"Great location - helpful staff - very quiet hotel. They lock the outer doors at 11 pm so that made us feel safer (There is someone to let guests in). Most comfortable bed!!! This place was beautiful and very elegant. Would definitely stay here again in a heartbeat! It is not in an alley - you can see Canal St. from the door. The parking lot across the street is open on the other side to Canal St. I felt very comfortable walking to the hotel from Harrah's at 11 pm "
From Review on Booking.com
We have visited New Orleans on a number of occasions staying in various hotels, we stay mostly near the casino but after the last trip we looked elsewhere for a better hotel and found the Pelham, just a block away.
It's a boutique hotel which has recently been bought and is under a new owner and management. We found the hotel and the rooms clean, the staff was very very helpful, the price including valet parking was excellent. The hotel is very convenient for the casino, Riverwalk and the Quarter. There is a breakfast and lunch restaurant attached, which was very good, and we thoroughly enjoyed our stay over the weekend. Compared to the previous hotels the room was large and open, and the price was excellent. Talking to the manager there is going to be a lot of improvements coming, for my money it's great now, it's definitely going to be our hotel in New Orleans from now on.
Lake Charles, LA